Below are some answers to some frequently asked questions, if however you have any additional questions please feel free to contact us using the contact us page.
For local customers living within a 3 mile radius of the shop we charge £2 for customers living further afield we charge £5
Yes, alternatively you can collect your order from our Darlington store FREE OF CHARGE (you must choose the Collect from Darlington option at checkout).
We are open for collection from 9am to 3pm Monday to Saturday; our collection address is:
W. ALDERSON & SON BUTCHERS 319 WOODLAND ROAD, COCKERTON, DARLINGTON, DL3 9AA
Yes, if you order before 10am (Monday to Friday) you can collect from us or we can deliver to you the next day. This does not include weekends.
For local deliveries, within our own delivery area your order will be delivered in one our refrigerated vehicles.
All raw meat products are delivered to you chilled and uncooked, and all are suitable for home freezing.
If your order does not arrive when you are expecting it, please email us immediately at ORDERS.aldersonbutchers@GMAIL.COM or call us on 01325 358 390 and we will track your order and update you as soon as we can
If your order is incorrect, damaged or you need to return it please email us within 12 hours of delivery at ORDERS.aldersonbutchers@GMAIL.COM or call us on 01325 358 390 and we will rectify this as soon as we can.
